Perfect Number offers U.S. and international shipping.
Once your order has been shipped, you’ll receive an email update with all your shipping details. You’ll find a tracking number, which you can use to track your order starting after 1 day of it being shipped.
Shipping Costs and Delivery Times
Orders placed after 1PM (PST) will be processed the following business day. Orders placed over the weekend and on holidays will be processed on the soonest business day starting at 10AM (PST).
US Standard Shipping
FREE standard shipping on all domestic orders.
The estimated arrival for standard shipping orders is within 4-6 business days.
The estimated arrival for express shipping orders is within 2-3 business days and costs $19.99.
Additional Shipping Information
UPS is our courier for all U.S. shipments.
Note, orders to Alaska, Hawaii and other remote or rural areas are not eligible for 2-day standard or overnight shipping. You may need to account for additional time for orders shipped within these areas.
The estimated arrival time for UPS international orders is within 7-8 business days. This estimated time frame doesn’t include any delays caused by customs and duties.International shipping costs will be dependent on the weight and dimensions of your package and the location to which it’s being shipped to. DUTIES AND TAXES will be calculated and added to your order total upon checkout.
Refusal Of Delivery
If you choose to refuse the delivery of an order, the package will be returned to our warehouse. You will receive a refund for the merchandise and tax paid. However, shipping charges are non-refundable.
Please note that this guide should be used for international size conversions only. Accurate sizing information for each PERFECT NUMBER item can be found listed on its product page.
International size conversion chart
4 - 6
8 - 10
12 - 14
6 - 8
10 - 12
14 - 16
34 - 36
38 - 40
42 - 44
7 - 9
11 - 13
15 - 17
For payments, we accept Visa, MasterCard, American Express, Discover and PayPal. For all other credit cards, you may use PayPal as your checkout option.
Currently, we are only accepting one payment method to be used per single order.
Payment Error Troubleshooting
If you’re attempting to checkout and receive an error message that reads: ‘Transaction cannot be processed’ please contact your bank in order for the transaction to be authorized.
Redeeming Coupons and Promotion Codes
To redeem a coupon or promotion code, simply enter the code into the appropriate field during the billing section of our checkout process and the price changes will be reflected in your order total.
Charging Your Card
Once you’ve placed your order, the necessary funds are pre-authorized. This does not mean that your card has been charged yet. The pre-authorization ensures that there are sufficient funds to carry out the transaction.
Once your order has been shipped, your card is charged accordingly with the amount and currency of your order.
All information shared with Perfect Number when placing an order is confidential. Our system is secured to ensure that details pertaining to your account remain private. For more information on our security and privacy policies, please read through our Terms of Service.
Your order’s total amount may reflect a sales tax charge. Our sales tax policies are in accordance with your individual state and local tax regulations.
We accept returns and exchanges within 21 days of your delivery date. All returned merchandise must be in its original (unused, unaltered and unwashed) condition and must be returned with its original tags and packaging. All returned packages must be postmarked within the 21 days in order to receive a full refund.
FREE returns on all domestic orders.
Final Sale items are not eligible for returns or exchanges.
All Sale items marked 50% are eligible for exchange only.
Perfect Number reserves the right to reject returns and exchanges that do not comply with our return policy. In the case of such returns, the merchandise will be shipped back to the address on file.
We only accept international returns on orders with wrong, defective or damaged merchandise.
To return an item, initiate the return process here.
After the items you wish to return have been accepted, you’ll receive a refund for the merchandise total and tax paid. Please note that all domestic returns are FREE and you will be refunded your shipping fee as well.
Once your package is ready for return shipment, you may drop it off at a UPS location. Please allow 7 business days for shipping transit time. Returns will be processed within 3-5 business days of receipt. We do not assume responsibility for reimbursement or compensation in the event that a return package is lost, stolen or mishandled.
Returns for International Shipments
Weonlyaccept international returns on orders with wrong, defective or damaged merchandise. In this case, we’ll cover return shipping costs. Please note that customs & duties taxes and fees are the sole responsibility of the customer and will not be refunded.
To exchange an item, initiate the exchange process here.
When making an exchange, you won’t be charged with any return fees and the costs to ship the item back will be covered by us. Please allow 7 business days for shipping transit time.
Once you’ve sent out the items you do not wish to keep and we’ve received your returned merchandise, we will send you an exchange code that you can use to checkout when placing your new order. If the new order is of an equal value, you can enter your exchange code and checkout right away. If your new order is of more value, you will be prompted to enter an additional form of payment to account for the price difference.
Damaged or Defective Items
To return a damaged or defective item, initiate the return process here.
We accept returns on all damaged or defective items. In this case, you won’t be charged with any return fees and the return shipping costs will be covered by us. Please allow 7 business days for shipping transit time. If you receive an order with a missing or wrong item, please contact us at [email protected]
To make a return at no additional fee, choose our store credit option. Store credit is eligible for use on future orders made through perfectnumber.co . No expiration dates apply.